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Automated balance requests

Automated balance inquiries help maintain transparency and accuracy in financial settlements. Our bots generate and send requests to suppliers and customers, reducing manual effort.

The reality before automation

Picture a busy operations coordinator on a Monday morning. There are 47 active shipments in transit. Some are leaving ports overseas, some are sitting at customs, and a few are already on trucks heading to customers.

To get an update, they have to:

  • Search through multiple carrier tracking sites, each with a different layout

  • Cross-check purchase order numbers with tracking numbers in a spreadsheet

  • Email suppliers for missing updates

  • Call a courier when online tracking doesn’t match the delivery promise

By the time all the updates are collected, the data is already stale. Worse, when a shipment gets delayed, it might be hours or days before someone notices… leaving no time to inform the customer or adjust production schedules.

Deep dive in what makes it work

The tracker pulls data straight from carrier systems every few minutes. This means you’re never working with yesterday’s numbers.

Tracking numbers are automatically linked to the correct purchase order, sales order, or invoice in your ERP.

If a shipment is delayed or rerouted, the system sends youan immediate notification. You can act before having a problem.

Set rules to send branded tracking emails or updates to customers automatically, reducing “Where is my order?” calls by up to 40%.

Every shipment record is stored for future reference, giving you a reliable history for disputes, audits, and performance reviews.

How shipment tracker changes everything?

Our system connects directly to all major carriers, freight forwarders, and courier services via secure APIs. Every shipment update flows into a single dashboard that matches tracking numbers to your customer orders automatically.

Instead of checking multiple sources, you open one screen and see:

  • Current location of every shipment

  • Estimated delivery date (updated in real time)

  • Delay alerts with reasons (e.g. customs hold, weather disruption, route change)

  • Status history for compliance or dispute resolution

Client case study

A global electronics distributor struggled with delays that were only discovered after customers complained. After implementing our shipment tracker, they began receiving automated alerts within 15 minutes of any status change.

In one case, a critical shipment bound for a key retail partner was delayed at customs. The tracker flagged it instantly, and the operations team was able to redirect stock from another warehouse to fulfill the order on time.

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